Here are some extra thoughts to ponder:
It's really easy to hate big companies like Disney when their work doesn't live up to our expectations. Their primary objective is obviously to make money and they are clearly succeeding, even when "fans" don't like the resulting content. However, they do try to please the fans in their work and their recent movies have tried to go back to "what people like" about Star Wars. This shows that they are trying. It's hard to make movies and especially hard to make Star Wars movies due to the high public expectations.
Lately the directors also get their fair share of criticism when movies "fail." However, we should look at the whole of their work before disparaging their entire career. Rian Johnson has had a couple of successes before and after TLJ, including the excellent Knives Out. It is true that J. J. Abrams has a pattern of work with older franchises, but as a casual fan, I did like his Star Trek movie and his Mission Impossible entry. People can do good work most of the time and still make something the public does not like, so they do not deserve the intense hatred or harsh rhetoric they may receive.
[The following comments pertains moreso to the new film so I will leave them blurred.]
A popular interpretation of The Rise of Skywalker is an attempt at appeasing the fans, or rather, appeasing a group that was extremely vocal with their opinions about The Last Jedi. This has some merit, because aside from IX "ignoring" some of the setup from VIII, there is a fundamentally different approach to story that we see in the film. TLJ gave each of the three new protagonists clear missions and had them develop as characters. Their "missions" were a mixed bag, as Finn's search for the codebreaker seemed arbitrary and Poe's struggles with Holdo had some clear errors in logic, but in my opinion, the movie should be recognized for attempting to grow the characters.
TROS does not do this, except with Kylo Ren. It has Rey, Finn, and Poe follow a series of rather arbitrary objectives from planet to planet, but none of them develop as characters. The new film seems to be a return to general entertainment, whereas TLJ's plot revolved around developing characters. For my personal opinion, I absolutely prefer when a movie focuses on characters, and sometimes I allow logic in the plot to come second. This is likely why I was initially more forgiving towards parts of TLJ that others rightly questioned. In contrast, there is comparatively little for me to appreciate in TROS besides the effects, general entertainment value, and Star Wars appeal.
Even though Disney acquired Lucasfilm, the simple fact is that no one can lay claim to Star Wars. Neither Disney nor the fans. It strikes me when people online use rhetoric to show how they are personally offended each time a new Star Wars movie is released by Disney, because they don't have a claim to be offended in that way. The franchise is supposed to be for people to enjoy and not for people to fight for possession over.