So I'm gonna come at this from the perspective of someone who has relatively recently lost his best friend, or at least the person I believed to be my best friend.
The thing that the fans are doing right now is they are asking for an explanation to an emotion/series of emotions.
Friendships as they commonly are are built on emotional connections, not fact. Yes, facts are involved and common interest is a massive part of it, but those things are not the driving forces of a relationship. Personally I believe there needs to be a balance in things but that does not negate that most friendships come from personal feeling.
An emotion cannot be explained because for the most part emotions are irrational. They are biased and messy and can reflect the whole of a persons life and history. Emotions are not privy to cause and effect; they can be much more of a state of being than a sensation.
I'm going to tell all of you fans now that you will NEVER get a completely satisfying explanation to this falling out, because neither will the cast. I cannot speak for them since I am not them nor do I know them on a personal level but there just isn't a set series of events that happen in a emotional relationship. Sure, either Eljay or any one else of the cast could've distinctly done something that caused the situation to spiral to this point, but you cannot explain an emotion or friendship on plain terms because it's something you feel and are a part of. A satisfying explanation doesn't exist no matter who gets the blame or who did or said what.
Even if you got everything presented to you and made out it still won't make sense, because that's just people. The only thing rational about people is our desire for rationality given our paradoxical nature. It makes sense for you to be curious or sad or whatever you're feeling because in the strangest way you had just enough of a stake in things to be effected.
TTV's statement may sound corporate or robotic or whatever the heck but that's because what do you tell to a large following? There is nothing satisfying about it because either way whatever happened seems set and done; Eljay I'm sure won't be coming back and all you'll have is an empty feeling and regret that things didn't go differently. There's no need to inflame it--the decisions made seem set and throwing around their emotions and explanations and excuses won't actually mean anything to you or them.
Sometimes things change and old wounds and histories are forgiven and repaired, often they are not. Just move on for your own sake. Unsubscribing and choosing teams and gossiping doesn't get you anywhere. Just enjoy what is there and learn from mistakes. The bottom line is EVERYTHING could have been done differently and better. All of this could have been avoided if this and that and this and that had all been done differently, but they weren't, because people are not perfect and we have to believe the courses taken were necessary to learning a lesson.
Stop looking for a betrayal, a story. Make your own and call it your life.
I don't know Eljay or any of the other members of TTV personally but I will end this off by saying that I discovered the channel through Eljay. I had been looking at Bionicle mods for Minecraft (because of course this was years ago and I was still obsessed with that game) and found a funny little review/showcase of it by some guy named Eljay with a really funny sounding voice. From there I stumbled upon Biocraft on some channel I had never heard about before called the three virtues. I followed it curiously for some time because a Bionicle fan film in Minecraft just overlapped too many of my interests for me to not care. From there I got sucked into the podcast. It was confusing and bad at first but gradually I got used to the cast and little by little things improved til the point where Biocraft was canceled a long time later and I still stuck around because the channel had dug itself a little place in the larger span of my life. Thanks for all the memories from Eljay and the rest of TTV, and I hope to make many more!